Follow These Steps to Set Up Your Rock Rabbit Account
Visit the Rock Rabbit Website at www.rockrabbit.ai and click “Signup” in the upper right corner.
Confirm that you are signing up as a contractor.
Select “I am a contractor.”
On the Signup page, enter your email address, which will become your login ID.
Enter your email address to receive a one-time 6 digit authentication code via email, then input the authentication code to verify your email.
If you didn’t receive the authentication code, click “Send Again.” Ensure your email address is correct, and check your email SPAM folder. If issues persist, contact Rock Rabbit support.
Set Up Your Personal User Profile
Enter your first and last name
Confirm your email address. This will be used as your primarily login ID.
Review and accept the Terms and Conditions (scroll all the way down to the bottom), then click "Continue."
Provide your contractor license number and the state where it is valid.
Enter Your Company's Business Details for Verification
Enter or verify your business details, including your business name and main business address (i.e. the office mailing address).
Add your mobile phone number. Adding your mobile phone number will enable you to receive one-time authentication codes via text (we require authentication each time you login for security), which many users find more convenient than receiving them via email.
Our team will verify your account by:
Reviewing your contractor license and business registration.
Ensuring your business has an active phone number.
Validating any uploaded certifications.
If we need more information during the verification process, we’ll reach out to you.
Finalize Your Organization’s Profile
While we verify your account, add your key organization details such as the main company email and phone; billing address; and W9. This information is often required to complete incentive applications, so completing this upfront will avoid delays later in completing application submissions.
Also add your logo, services offered, service territory, certifications and other information so that we can ensure you see the incentives relevant to your business and that your contractor directory listing is complete.
You’ll receive an email confirmation once the verification process is complete.
Existing Organizations on Rock Rabbit
If your contractor license is already recognized on the Rock Rabbit platform, you can request an invite code from an existing team member to gain access to your team's Rock Rabbit account.
How to Invite Team Members to Rock Rabbit
Navigate to the Profile tab in the left sidebar of the Rock Rabbit platform.
Select the Members tab.
Select "Invite Members".
Enter the email or phone number of your team member.
Click send to share the invite with your team member.
An invite code will appear that you can copy and paste to your team member.
You can review, resend or cancel Pending Invites at the bottom of the Team page you are currently viewing.